Wednesday, May 8, 2013

Employment & Happiness: Why Employees Stay with the Company


Do happy workers equate to higher profits?  If we believe in economic karma, as the USA Today article calls it, benevolent employers should see better productivity and earnings.  In fact, as Fortune Magazine’s 2013 list of the “100 Best Companies to Work For” shows, companies who treat their employers well do indeed see their stocks prosper.

Google, ranked #1 on this year’s list, has seen its stock soar over 600% since its inception in 2004.  And Google employees have a lot to be happy about; perks offered include college reimbursement plans, legal aid, 100% health-care coverage, onsite fitness centers and childcare facilities, and even subsidized massages.

An effect of providing all these benefits?  Reduced employee turnover.  And in turn, by minimizing the need for continual retraining and hiring headhunters, for example, the employees who stay on board help their company save money and increase earnings.

However, a good benefits package is not the only contributor to employee retention.  Julie Gebauer, managing director for talent and rewards at Towers Watson, explains the key:

The data strongly support the fact that organizations that focus on the engagement of their employees deliver stronger performance…It’s not just making them happy—that’s not a business issue.  Engagement is.

The engaged employee, an employee who exhibits enthusiasm for work, commitment, organizational pride, and alignment with organizational goals, is more likely to stay with their company.  Moreover, as Gebauer notes regarding employee treatment: “What makes the biggest impacts are things that don’t have significant costs.”

CEC’s Fall 2012 New Worker delves into the topic of hiring and maintaining employees, but we’d like to hear from you: what do you think makes employees stay with a company?  Do you agree that the intangible aspects (e.g., maintaining a work environment that keeps employees engaged) contribute to employee retention as much as quality benefits packages do?  How might a company encourage employee engagement?